Humans are at the center of every change your organization makes, whether that’s adopting AI-enhanced tools or updating a grant application. And each person has a different perspective, experience, and comfort level with change that can help—or hinder—adoption. As change happens faster, it becomes harder to take the time to identify which changes make sense to incorporate in your organization. By the time you’ve reviewed the risks, understood the implications, and decided on a plan of action, there is NewThing 2.0 to consider. This pace creates more anxiety among your staff and can introduce more risk to your organization.
To make change is to manage change. If you want to be a change maker, you first must know how to manage not only the tools but also the people at the center.
This resource was produced as a follow up to the Investing in the Human Side of Change Management webinar sponsored by Blackbaud.